Diploma Business Communication (DBC) - Business Communication: Basic Concepts and Skills deals with the basic concepts and practices of communication and their applications in the business world today. The present-day global market demands employment-ready graduates with good communication skills. The book will help prepare students to meet this important requirement for jobs in the corporate world by equipping them with the necessary knowledge and technical know-how. The book uses a learner-centred approach to encourage and promote autonomous learning. It has exercises at the end of every chapter that reinforce the most important points taken up in it and also simple classroom activities to help initiate active learning based on real-life situations. The exercises have been designed to cater to the needs of mixed-ability classrooms.
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