Trade-wings Institute of Management, Mumbai is offering Advance Diploma in Aviation, Tourism & Hospitality. In this section, learn about the Advance Diploma in Aviation, Tourism & Hospitality course at Trade-wings Institute of Management, Mumbai
Duration : 12 months
ADVANCE DIPLOMA IN AVIATION, TOURISM & HOSPITALITY MANAGEMENT
In addition to syllabus of Advanced Diploma in Aviation & Tourism Management, more modules have been added in this course. The additional modules will have subjects like - International Airline & Travel management, customer Relationship management Galelio CRS, Tourism & hospitality. Hospitality syllabus includes Front Office Management, F & B Management House Keeping & Back Office.
Syllabus
• International Airline & Travel management module covers Geography, codes used in travel industry, Travel formalities, Baggage rules, Reservation procedures, Fare construction & Ticketing and Travel Agency Management.
• CRM (Customer Relationship Management) module covers how to deal with different types of customers, effective communication skills, how to present a resume, interview techniques, sales techniques & marketing principles.
• Computerized Reservation System (CRS) Galileo module covers how to check time-table availability of flights, creating a PNR, special requests, display of fares, hotel reservations & car rental bookings.
• Tourism management : This module covers Tourism Organizations, different types of tourism, history, culture & heritage of India, India as a destination, and Tourism circuits in India, travel formalities with India, international tourist attractions, Latest trends & career opportunities in the tourism industry. Hospitality : This module includes Front Office Management, F&B Management, House keeping & Back Office
Eligibility
Minimum 10 + 2 or equivalent. A good understanding of written English, World Geography and basic mathematics.
Job Opportunities
Reservation, counter and Sales & Marketing executives in Travel agencies. Traffic assistants, revenue accountants & Prorators in Airlines, Airport operations executives, ground handling executives, check-in and ticketing agent at the Airport. Tour operators, tourist offices and other tourism related agencies. Accounting executives in travel agencies, airlines, hotels, cargo & Courier agencies.
Note: The above courses are picked automatically by the website for indicative purpose only. However, students are requested to check with the University for the similarity of the course or for any other information in regard to the course.
Syllabus presented on this page is indicative and for general information only. The syllabus / course information listed may not be exhuastive. Students / Visitors are advised to contact the University directly for the official, detailed and accurate Syllabus, Transcripts and other information. List of course names mentioned here is partial and are not comprehensive and the institution would be offering many other courses than those mentioned on this page.
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