Tradewings Institute of Management, Mumbai

Mumbai Stay Package (For Outstation Students)

Duration : 3Night/4Day
Educational Tour Packages

Goa Educational Tour Package

Educational Tour Packages
Duration : 3Night/ 4 Day
GOA EDUCATION TOUR PACKAGE

Goa Educational Tour Package - 3 Nights / 4 Days
We are introducing Industrial Visit for Hotel Management Students.
Give Live Experience to your Hotel Management Students by providing them practical training in our 5 Star Hotel 'Bogmallo Beach Resort, Goa'.

The package includes the following:
• 4 hours training by Industrial Expert

• 3 nights stay at Bogmallo Cottages Goa on triple sharing basis

• Breakfast, Lunch & Dinner for 3 days

• Pick-up & Drop facility from Airport / Railway Station

• Half day site seeing with river cruise

• Guided Hotel Tour showing all 5 Star Dept. / Operations

• Visit to Naval Aviation Museum

Aircraft Cabin Simulator Training

Educational Tour Packages
Duration : 3 Day
AIRCRAFT CABIN SIMULATOR TRAINING

Mumbai Tour - 3 Nights / 4 Days
Give a great In-Flight Experience to your Cabin Crew Students. Practical on Board Training Inside Aircraft Simulator.

The package includes the following:
• 3 Days 12 hours training in Aircraft cabin Simulator

• 3 Airline Meals (Lunch)

• Tea / Coffee & Snacks for 3 days

For Outside Mumbai students, Hostel facility available as follows:
• 3 Nights Hostel Accommodation in South Mumbai with B/F*

• Pickup & Drop from Airport / Railway Station in Mini Coach

• 3 Vegetarian Dinners

• Separate Dormitory for Boys & Girls, (16 / room). Hostel within walking distance from simulator facility, Gate way of India.

IATA Stanford Aviation Management Professional

Duration : 8 months

IATA – Stanford Aviation Management Professional)

IATA and the Stanford Center of Professional Development at Stanford University have partnered to offer an exclusive Aviation Management Certification Program for aviation industry professionals. The Distance Learning program combines business management and aviation training with the goal of developing new aviation leaders to guide the next century of excellence in air transport. The curriculum offers unique flexibility to learn at your own pace while acquiring internationally-recognized credentials.
You are required to complete 6 modules viz Air Transport Fundamentals, Airport Operations, Converting Strategy into Action, Mastering the Project Portfolio, Airline Revenue Management & Leadership for Strategic Execution. On completion of this program and you will receive the new Stanford - IATA Aviation Management Certificate and be registered with IATA as a Certified Aviation Management Professional (AvMP). This course is for professionals who are already working in the aviation industry who want to excel and develop professionalism in their careers.

Method of Delivery :
The curriculum is accessible on-demand, 24 hours a day, 7 days a week in electronic format. .

Examination:
You must pass the online exam with an 85% minimum grade to receive your certificate of completion at the end of each course. You will be awarded the Stanford - IATA Aviation Management Certificate and AVMP designation upon successful completion of all six required courses .

IATA Airport Operations Course + Harvard Manage Mentor (HMM)

Duration : 8 months

IATA Airport Operations HMM(Harvard Leadership & Management Diploma Program)
IATA and Harvard Business Publishing have partnered to offer aviation professionals powerful new Distance Learning options focused on leadership and management. HMM (Harvard Manage Mentor) consists of over 40 modules and incorporates state-of-the-art, media-rich content furnished by Harvard Business School. The course consists of essential management topics, enhancing aviation and travel industry professional training. This course can be completed with an IATA Aviation module (Airport Operations)
HMM Modules can be purchased along with IATA Foundation/Consultant & IATA Cargo Introductory courses. HMM modules can also be purchased for past students who are IATA graduates.

This course helps to develop the leadership and managements skills of the student’s need to respond to business challenges with proven solutions. This course is recommended for all aviation staff and newcomers.
Upon enrolment, you will receive access to over 40 modules, valid for 8 months; however, you are only required to successfully complete 10 modules. Each module is 2-4 hours long. You can select topics that better reflect your training and development criteria:

Examination :

At the end of each module, a certificate of completion is awarded to those who pass each module with 70% and have viewed 70% of the course content.

IATA Cargo Introductory Course + Harvard Manage Mentor (HMM)

Duration : 8 months

IATA Cargo Introductory + HMM (Harvard Leadership & Management Diploma Drogram)

IATA and Harvard Business Publishing have partnered to offer aviation professionals powerful new Distance Learning options focused on leadership and management. HMM (Harvard Manage Mentor) consists of over 40 modules and incorporates state-of-the-art, media-rich content furnished by Harvard Business School. The course consists of essential management topics, enhancing aviation and travel industry professional training. This course can be completed with an IATA Aviation module (Airport Operations)
HMM Modules can be purchased along with IATA Foundation/Consultant & IATA Cargo Introductory courses. HMM modules can also be purchased for past students who are IATA graduates.

This course helps to develop the leadership and managements skills of the student’s need to respond to business challenges with proven solutions. This course is recommended for all aviation staff and newcomers.
Upon enrolment, you will receive access to over 40 modules, valid for 8 months; however, you are only required to successfully complete 10 modules. Each module is 2-4 hours long. You can select topics that better reflect your training and development criteria:

Examination :
At the end of each module, a certificate of completion is awarded to those who pass each module with 70% and have viewed 70% of the course content.

IATA Consultant Course + Harvard Manage Mentor (HMM)

Duration : 8 months

IATA Consultant + HMM (Harvard Leadership & Management Diploma Program)

IATA and Harvard Business Publishing have partnered to offer aviation professionals powerful new Distance Learning options focused on leadership and management. HMM (Harvard Manage Mentor) consists of over 40 modules and incorporates state-of-the-art, media-rich content furnished by Harvard Business School. The course consists of essential management topics, enhancing aviation and travel industry professional training. This course can be completed with an IATA Aviation module (Airport Operations)
HMM Modules can be purchased along with IATA Foundation/Consultant & IATA Cargo Introductory courses. HMM modules can also be purchased for past students who are IATA graduates.
This course helps to develop the leadership and managements skills of the student’s need to respond to business challenges with proven solutions. This course is recommended for all aviation staff and newcomers.
Upon enrolment, you will receive access to over 40 modules, valid for 8 months; however, you are only required to successfully complete 10 modules. Each module is 2-4 hours long. You can select topics that better reflect your training and development criteria:

Examination :

At the end of each module, a certificate of completion is awarded to those who pass each module with 70% and have viewed 70% of the course content.

IATA Foundation Course + Harvard Manage Mentor (HMM)

Duration : 8 months

IATA - HMM (Harvard Leadership & Management Diploma Program)

IATA and Harvard Business Publishing have partnered to offer aviation professionals powerful new Distance Learning options focused on leadership and management. HMM (Harvard Manage Mentor) consists of over 40 modules and incorporates state-of-the-art, media-rich content furnished by Harvard Business School. The course consists of essential management topics, enhancing aviation and travel industry professional training. This course can be completed with an IATA Aviation module (Airport Operations)
HMM Modules can be purchased along with IATA Foundation/Consultant & IATA Cargo Introductory courses. HMM modules can also be purchased for past students who are IATA graduates.
This course helps to develop the leadership and managements skills of the student’s need to respond to business challenges with proven solutions. This course is recommended for all aviation staff and newcomers.
Upon enrolment, you will receive access to over 40 modules, valid for 8 months; however, you are only required to successfully complete 10 modules. Each module is 2-4 hours long. You can select topics that better reflect your training and development criteria:

Examination :
At the end of each module, a certificate of completion is awarded to those who pass each module with 70% and have viewed 70% of the course content.

IATA Cargo Introductory

Duration : 4 Months

COACHING FOR IATA / FIATA CARGO INTRODUCTORY COURSE

The International Air Transport Association (IATA), is the world organization of scheduled airlines, founded in 1945, to help meet the problems anticipated in the expansion of civil air services after the second world war.

The IATA / UFTAA International Cargo Agents Training Program was launched in 1977 to meet the growing demand for trained staff in cargo agencies. The IATA / FIATA International Cargo Agents diploma has gained worldwide industry recognition as a quality qualification, important for anyone who wishes to make a career in the air cargo forwarding business.

The IATA / FIATA program is basically self study course, but is also offered as regular course by training establishments known as "Authorised Training Centers" or ATCs, who are qualified to prepare the students for the IATA / FIATA examinations.

Who can enroll ?

Anyone who wishes to make a career in the travel / air cargo industry.
Personnel who are already in the these fields and who wish to upgrade their knowledge and competence
Personnel of large companies who deal with travel / cargo arrangements.

Basic Qualification:

Successfully completed Secondary school or equivalent.
Good understanding of written English, World Geography and Basic Mathematics.

Application and enrollment procedures:

TIM takes care of all procedures related to application, enrollment and supply of the study kit. Just fill in the application form and hand it over along with the bank draft of the fee applicable, to us. Now sit back and relax ! TIM will send your application and remittance to the IATA Training Center at Montreal. TIM will follow up on your application and get your training kit and Exam Voucher containing your PIN or Personal Identification Number. You can also avail of our intensive coaching to prepare for the examinations.

Examination Procedure:

The IATA / FIATA Cargo introductory course exams are held every year in April and October. Students must enroll at least three months prior to the examination. The exams must be taken within the registration period. The exam is conducted on one day only.

Award of Diploma:

To qualify for the IATA / FIATA Diplomas, candidates must secure at least 75% of the marks obtainable in each paper. A Diploma with "Distinction" will be awarded to candidates who achieves 95% at their first attempt in both papers.

A personal letter will be sent to each candidate stating whether he / she has "Passed" or "Failed". Students who fail in one or both papers at the first attempt are allowed a second attempt for each failed paper within the period of enrollment. Students who register for the exam and who do not attend will be recorded as "No Show", which will be treated as "Failed". When a student fails in one of the papers twice, he is not eligible for the other paper or the Diploma.
On successful completion of examination, Students will receive the following internationally recognized Diploma.

Job Opportunities:

Clearing & forwarding agents, airport duty officers, freight forwarders, Port & warehousing executives, Documentation executives, Shipping & Packaging executives & Marketing executives etc.

Syllabus:

IATA / FIATA INTERNATIONAL CARGO TRAINING PROGRAM

Leading to the IATA / FIATA Introductory Course Diploma, the IATA / FIATA Introductory Course is one of the requirements for accreditation as an IATA Cargo Agent. The Introductory Course takes into account a number of changes in the air cargo industry and the evolution of the industry towards the adoption of the Montreal Protocol.

How You Will Benefit

Make appropriate arrangements and reservations for international air cargo shipments.
Calculate correct rates and charges for general cargo and special cargo (specific commodity and class rates).
Complete Air Waybills in accordance with applicable IATA rules and procedures.

Designed for

This course is designed for the traffic and operations staff of international air cargo agents but is also useful to sales and marketing staff of cargo agents and consolidators; sales, reservations and acceptance staff of airlines, airport handling and surface transportation companies; shipping department staff of manufacturers, wholesalers, importers and exporters.

Course Content

Industry regulations; ICAO -IATA - FIATA
The air cargo agency; The IATA cargo agent -The consolidator
World geography; IATA 3-letter codes -time differences -calculation of transportation times
Use of Guides; the OAG Air Cargo Guide
Aircraft; bulk loading limitations -Unit Load
Devices (ULDs) Handling facilities; aircraft and cargo terminal facilities
Air cargo acceptance
Cargo booking procedures
Cargo automation
Air cargo rates and charges; application of TACT (The Air Cargo Tariff)
The Air Waybill; completion - labelling and marking

The training kit includes the following publications:

Course Guide.
4 Training Manuals.
The OAG Cargo Guide (training edition) .
The Air Cargo Tariff - TACT (training edition) .
Map of Europe and the World .
Glossary of Terms and Definitions booklet .
Air Waybill extracts and blank geographical maps.

IATA Airport Operations

Duration : 4 Months

IATA AIRPORT OPERATIONS
In this course the students will learn about the fascinating world of airport operations by understanding the airport's role in history, the various agencies, airlines and companies found at an airport along with the important roles airports play in the local and national economies. They will also appreciate the fascinating types of technology used at airports from x-ray machines to runway lighting. A must for anybody wanting to make a career in airlines, especially at the airport.

Who can enroll ?
Recently appointed airport staff
Travel industry staff
Newcomers to the industry

Basic Qualification:
Successfully completed Secondary school or equivalent.
Good understanding of written English, World Geography and Basic Mathematics.

Application and enrollment procedures:

TIM takes care of all procedures related to application, enrollment and supply of the study kit. Just fill in the application form and hand it over along with the bank draft of the fee applicable, to us. Now sit back and relax! TIM will send your application and remittance to the IATA Training Center at Montreal. TIM will follow up on your application and get your training kit and Exam Voucher containing your PIN or Personal Identification Number. You can also avail of our intensive coaching to prepare for the examinations.

Examination Procedure:

The IATA Airport Operations course exams are held every year in April and October. Students must enroll at least three months prior to the examination. The exams must be taken within the registration period. The exam is conducted on one day only.

Award of Diploma:

To qualify for the IATA Airport Operations Diploma, candidates must secure at least 70% of the marks obtainable in each paper. A Diploma with "Distinction" will be awarded to candidates who achieve 85% at their first attempt in both papers.
A personal letter will be sent to each candidate stating whether he / she has "Passed" or "Failed". Students who fail in one or both papers at the first attempt are allowed a second attempt for each failed paper within the period of enrollment. Students who register for the exam and who do not attend will be recorded as "No Show", which will be treated as "Failed". When a student fails in one of the papers twice, he is not eligible for the other paper or the Diploma.
On successful completion of examination, Students will receive the following internationally recognized Diploma.

Job Opportunities:

Reservation, Counter & Sales & Marketing executives in Travel agencies. Traffic assistants, reservation, counter and sales & Marketing executives, Revenue accountants & Prorators in Airlines. Airport operations executives, ground handling executives, check-in & ticketing agents at the Airport, Counter executives, Sales & Marketing executives, Clearing & forwarding agents, airport duty officers, freight forwarders, Port & warehousing executives etc.

Syllabus:

Understanding the Airport
Economics of airports
Airside/Terminal/Landside operations
Airport Support services
Future of Airports

How You Will Benefit
Upon completing this course you will have the skills to:
Know the history of aviation and understand the role airports play in the economy.
Discover the various airport customers and partners.
Gain knowledge about the multiple operational and business functions of airports.
Acquire the tools to apply your knowledge and skills to your airport environment.

Designed for
Recently appointed staff working for or at an airport.
Travel industry staff wanting to understand airports.
Police, Immigration and Customs staff having to deal with airports.
People wanting to work in aviation by bettering their knowledge.

IATA Consultant Course

Duration : 5 Months

COACHING FOR IATA / UFTAA CONSULTANT COURSE

The International Air Transport Association (IATA), is the world organization of scheduled airlines, founded in 1945, to help meet the problems anticipated in the expansion of civil air services after the second world war.

The IATA / UFTAA International Travel Agents Training program was launched in 1972 to meet the growing demand for well trained staff in the Travel Industry and is now available almost all over the world. The IATA / UFTAA Diploma, has become a hallmark in the travel industry and guarantees excellent standards in training, gaining worldwide recognition and acceptance as a high quality product. It is important for anyone wishing to upgrade his / her professional competence or start a career in the travel industry.

Who can enroll ?
Anyone who wishes to make a career in the travel / air cargo industry.
Personnel who are already in the these fields and who wish to upgrade their knowledge and competence
Personnel of large companies who deal with travel / cargo arrangements.

Basic Qualification:
Successfully completed Secondary school or equivalent.
Preferably completed IATA / UFTAA Foundation Course.
Good understanding of written English, World Geography and Basic Mathematics.

Application and enrollment procedures:
TIM takes care of all procedures related to application, enrollment and supply of the study kit. Just fill in the application form and hand it over along with the bank draft of the fee applicable, to us. Now sit back and relax ! TIM will send your application and remittance to the IATA Training Center at Montreal. TIM will follow up on your application and get your training kit and Exam Voucher containing your PIN or Personal Identification Number. You can also avail of our intensive coaching to prepare for the examinations.

Examination Procedure:
The IATA / UFTAA Consultant course exams are held every year in March and September. Students must enroll at least three months prior to the examination. The exams must be taken within the registration period. The exam is conducted on one day only..

Award of Diploma:
To qualify for the IATA / UFTAA Foundation Diploma, candidates must secure at least 70% of the marks obtainable in each paper. A Diploma with "Distinction" will be awarded to candidates who achieves 85% at their first attempt in both papers.

A personal letter will be sent to each candidate stating whether he / she has "Passed" or "Failed". Students who fail in one or both papers at the first attempt are allowed a second attempt for each failed paper within the period of enrollment. Students who register for the exam and who do not attend will be recorded as "No Show", which will be treated as "Failed". When a student fails in one of the papers twice, he is not eligible for the other paper or the Diploma.
On successful completion of examination, Students will receive the following internationally recognized Diploma.
(Sample Diploma to be added.)

Job Opportunities:
Reservation, Counter & Sales & Marketing executives in Travel agencies.Traffic assistants, reservation, counter and sales & Marketing executives, Revenue accountants & Prorators in Airlines. Airport operations executives, ground handling executives, check-in & ticketing agents at the Airport, Counter executives, Sales & Marketing executives, Clearing & forwarding agents, airport duty officers,freight forwarders, Port & warehousing executives etc..

Syllabus:

IATA / UFTAA TRAVEL & TOURISM PROGRAM ( CONSULTANT COURSE LEVEL-2)
The nine modules in the Consultant Level will help you understand more complex operations, as well as the consultative approach to selling travel and tourism.

How You Will Benefit
Handle all major aspects of the travel agency business
Provide accurate advice to clients on major tourist destinations.
Produce customised and international inclusive tours.
Sell international business, incentive and conference travel arrangements.
Construct complex fares and routings by applying advanced IATA fare construction principles; issue and re-issue tickets and other documents for all types of international journeys.
Familiarise yourself with common national requirements, IATA's Regulations and the role of the National Travel Agents' Associations.
Learn effective selling skills.
Understand the Billing and Settlement System to give your travel operation a distinct operational advantage.

Designed for
Students who have completed the Foundation Course or the previous Standard Course.
Travel consultants with some industry experience, who wish to upgrade their professional competence.
Staff of tour operators and consolidators, and airlines.

Course Content
Environment
Geography in Travel Planning-II

Products

Land Transport - Rail-II
Land Transport – Bus and Coach
Accommodation (other than hotels)
Water Transport – Cruises and Private Charter
Tour Packages 2

Support Services

Law and Regulations-I
Selling Skills
Air Fares and Ticketing-II*

By successfully completing the two-paper examination, you become a qualified holder of the IATA / UFTAA International Travel and Tourism Consultant Diploma. You will also be able to add the letters "DTTC" (Diploma in Travel and Tourism Consulting) after your name.

IATA Foundation Course

Course: 5 Months

COACHING FOR IATA / UFTAA FOUNDATION COURSE
The International AirTransport Association (IATA), is the world organization of scheduled airlines, founded in 1945, to help meet the problems anticipated in the expansion of civil air services after the second world war.

The IATA / UFTAA International Travel Agents Training program was launched in 1972 to meet the growing demand for well trained staff in the Travel Industry and is now available almost all over the world. The IATA / UFTAA Diploma, has become a hallmark in the travel industry and guarantees excellent standards in training, gaining worldwide recognition and acceptance as a high quality product. It is important for anyone wishing to upgrade his / her professional competence or start a career in the travel industry

Who can enroll ?
Anyone who wishes to make a career in the travel / air cargo industry.
Personnel who are already in the these fields and who wish to upgrade their knowledge and competence
Personnel of large companies who deal with travel / cargo arrangements.

Basic Qualification:
Successfully completed Secondary school or equivalent.
Good understanding of written English, World Geography and Basic Mathematics.

Application and enrollment procedures:

TIM takes care of all procedures related to application, enrollment and supply of the study kit. Just fill in the application form and hand it over along with the bank draft of the fee applicable, to us. Now sit back and relax ! TIM will send your application and remittance to the IATA Training Center at Montreal. TIM will follow up on your application and get your training kit and Exam Voucher containing your PIN or Personal Identification Number. You can also avail of our intensive coaching to prepare for the examinations.

Examination Procedure:
The IATA / UFTAA Foundation course exams are held every year in March and September. Students must enroll at least three months prior to the examination. The exams must be taken within the registration period. The exam is conducted on one day only.

Award of Diploma:
To qualify for the IATA / UFTAA Foundation Diploma, candidates must secure at least 70% of the marks obtainable in each paper. A Diploma with "Distinction" will be awarded to candidates who achieves 85% at their first attempt in both papers.

A personal letter will be sent to each candidate stating whether he / she has "Passed" or "Failed". Students who fail in one or both papers at the first attempt are allowed a second attempt for each failed paper within the period of enrollment. Students who register for the exam and who do not attend will be recorded as "No Show", which will be treated as "Failed". When a student fails in one of the papers twice, he is not eligible for the other paper or the Diploma.
On successful completion of examination, Students will receive the following internationally recognized Diploma.
(Sample Diploma to be added.)

Job Opportunities:

Reservation, Counter & Sales & Marketing executives in Travel agencies. Traffic assistants, reservation, counter and sales & Marketing executives, Revenue accountants & Prorators in Airlines. Airport operations executives, ground handling executives, check-in & ticketing agents at the Airport, Counter executives, Sales & Marketing executives, Clearing & forwarding agents, airport duty officers, freight forwarders, Port & warehousing executives etc.

Syllabus:
IATA / UFTAA TRAVEL & TOURISM PROGRAM ( FOUNDATION COURSE LEVEL-1)
Earn a diploma and start your career with the Foundation course's complete three-in-one package.
Air fares and ticketing including e-ticketing.
GDS training with interactive CD-ROM.
In-depth travel industry general knowledge.

How You Will Benefit
Make appropriate travel arrangements and reservations.
Calculate and quote appropriate air fares.
Complete international travel documents in accordance with the applicable IATA rules and procedures.
Be on the leading edge for 2007 e-ticketing global implementation.
Answer customers' queries, quote rates and supplements, explain conditions and book tour products.
Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is outstanding.
Understand the role of information technology - Global Distribution Systems and the Internet

Designed for
Students who wish to have a career in the travel industry.
Junior travel consultants.
Airline personnel.
Tour operators who deal regularly with travel agents.
Personnel of large companies responsible for making travel arrangements.
Travel Agencies that hire employees who hold the IATA / UFTAA International Travel and Tourism Foundation Diploma meet one of the requirements towards becoming IATA-accredited agencies.

Environment
The Travel & Tourism Industry and the Travel Professional.
Geography in Travel Planning-I
Travel Formalities

Products
Land Transport - Rail-I
Water Transport - Ferry
Land Transport - Car and Camper
Tour Packages-I
Hotels
Air Transport Essentials

Support Services
Customer Service
Technology in the Travel Industry-I
Air Fares and Ticketing
Air Fares and Ticketing

GDS Electronic Booking Tools (CD-ROM*)
Global Distribution Systems training. Choose between Amadeus, Galileo, Sabre or Abacus. Minimum system requirements: Windows 95, Internet Explorer 5.5, 16MB memory.
The 13 modules in the Foundation Level will provide you with an understanding of the travel and tourism industry, the practicalities of the travel professional's role in this industry, the importance of exceeding customer expectations, and the role of technology in the travel industry.
In addition, you will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing including e-ticketing, visa and health requirements, as well as tour programmes.
For self-study students, about 170 hours of intensive study are required to complete the Foundation course. Students studying at an IATA Authorised Training Centre could expect a longer period of study.
By successfully completing the two-paper examination*, you will become qualified as a holder of the IATA / UFTAA International Travel and Tourism Foundation Diploma and will be entitled to add the designation "DTTF" (Diploma in Travel and Tourism Foundations) after your name.

GDS - Galileo

Duration : 2 Months

Galileo is one of the fastest growing distribution companies of the world providing global distribution services to the travel industry and the first GDS to launch E-ticketing in India. The Galileo GDS provides instant access to the widest range of travel vendors, automated pricing of the most complex flight itineraries, a variety of ticketing products, fully customised client documentation, technical solutions and tools designed for all types of agencies.

Over 450 airlines, 52 low cost carriers, 23 car rental companies and 70,000 hotel properties worldwide can be accessed on Galileo Core Systems. It has also achieved the status of having the maximum number of Airlines in India at the highest level of agreement. The preferred choice of most of the travel agents, some of Galileo's key clients include American Express, Thomas Cook, Travel Corporation India and HRG SITA. The innovative products are aimed at meeting all the needs of the travel agent, besides doing the basic booking and ticketing functions. These include Galileo Web Services (GWS), an application programming interface; ClientFile Plus, a customer data management solution; Galileo Flight Integrator (GFI), a platform aggregating low cost carrier content; E-tracker, a web-based solution; Low Fare Shopping Tool (LFST), an enhanced shopping tool and Galileo Leisure, an online retail booking system offering leisure travel content.

Trade-wings Institute of Management has a tie-up with Galileo to train its students for the basic course (Level 1) and Automated Ticketing Course (Level 2).

Syllabus of Basic Module (Level 1):
Introduction
Signing in
Reservations
Special Requests
Queues / Fares
Room Master
Car Master

Syllabus of Automated Ticketing Module (Level 2):
Introduction to BSP
Agency Stock
Fare Quotes
Manual Fare Build
Ticket re-issuance
Electronic Tickets
Automated Refunds

Eligibility:
Minimum 10+2 or equivalent. A good understanding of written English, World Geography and basic mathematics. A Diploma course in travel would be an added advantage.

Job Opportunities:
Reservation, Ticketing & Counter executives in Travel agencies, Airlines, Revenue accountants & Prorators in Airlines / Airline back offices, check-in & ticketing agents at airport, etc.

Master of Business Administration (MBA Aviation Management)

Duration : 2 Years

MBA IN AVIATION MANAGEMENT(Annamalai University)

TIM has a tie-up with Annamalai University to offer this distance learning program which has the approval of the Distance Education Council, New Delhi.
This course is beneficial for personnel who are already working in the Aviation industry and who want to upgrade themselves in their respective fields.
This 2-year comprehensive course covers all aspects of management.

Course Content:

1st Year

• Management Communication

• Principles of Management & Organization Behavior

• Management Accounting &Business Economics

• Human Resources Management

• Project Management

• Statistical & Quantitative Techniques & Applied Operations Research

• Introduction to Aviation

• Materials & Logistic Management

2nd Year

• Marketing Management including e- Commerce

• Industrial Relations & Labour laws

• International Business Management

• Introduction to Air Tourism/Cargo Business

• Introduction to Aviation Regulations

• Basics of Airlines & Airport Management

• Technology Management

• Maintenance Management

Eligibility:

• Any Graduate (except 10+2+2 pattern).

• Applicants who have qualified themselves in P.G. Diploma in Management Programmes of any recognized University / Institution and those who have worked in Managerial / Executive / Supervisory cadre, in a Manufacturing/ Marketing / Banking / Service organizations are eligible and will be given preference.

Add-on HMM for IATA Diploma Holders

Duration : 8 months

ADD-ON HMM for IATA DIPLOMA HOLDERS

IATA and Harvard Business Publishing have partnered to offer aviation professionals powerful new Distance Learning options focused on leadership and management. HMM (Harvard Manage Mentor) consists of over 40 modules and incorporates state-of-the-art, media-rich content furnished by Harvard Business School. The course consists of essential management topics, enhancing aviation and travel industry professional training. This course can be completed with an IATA Aviation module (Airport Operations)
HMM Modules can be purchased along with IATA Foundation/Consultant & IATA Cargo Introductory courses. HMM modules can also be purchased for past students who are IATA graduates.

This course helps to develop the leadership and managements skills of the student’s need to respond to business challenges with proven solutions. This course is recommended for all aviation staff and newcomers.
Upon enrolment, you will receive access to over 40 modules, valid for 8 months; however, you are only required to successfully complete 10 modules. Each module is 2-4 hours long. You can select topics that better reflect your training and development criteria:

Examination :
At the end of each module, a certificate of completion is awarded to those who pass each module with 70% and have viewed 70% of the course content.

Certificate Course in Wildlife & Wildlife Photography

Duration : 1 week

CERTIFICATE COURSE IN WILDLIFE & WILDLIFE PHOTOGRAPHY
Good news for Wildlife enthusiasts! TIM has introduced a new for nature lovers on Wildlife Photography & Tourism. This on-site course will give information about wildlife in India, brief the participants about communication skills and interpretation of animal/bird calls, deals with crisis management & First aid. The course will also cover the basic nuances of wildlife photography in terms of usage of cameras and accessories, techniques of wildlife photography and careers in Wildlife photography. This course is ideal for individuals who are nature & adventure lovers and anyone who wants an exciting and different experience/holiday.

The fees includes

• To and fro journey from Jabalpur to Kanha

• Accommodation on sharing basis

• Vegetarian meals

• 5 jeep safaris

• Nature trails and Jungle walks

• Course material

Topics Covered Naturalist

Knowing the wildlife of India

• National parks and wildlife sanctuaries

• Species

• Ornithology

• Ecology

On sight naturalist

• Briefing

• Finding the clients interest

• Scheduling the safari according to the clients liking.

• Knowing your resort

• Communication skills and interpretation

• Arranging onsite activities

• Updates about the rules and regulations of the park

• Developing the relations with the forest department and locals

• Developing the literature about the forest and wildlife

• Publishing data online and sharing it with the old clients

• Maintaining the library and documentation of the sightings

Tour leader

• Ethics of the tour leader

• Understanding the core of the itinerary

• Handling the clients

• Punctuality and group discipline

• Creative communication skills

• Crisis management

• First aid

• Helping and care taking

• Distribution of tipping and money management

Wildlife Photography

• Basics of cameras – Movie / Still

• Cameras and lenses

• Working with photographers and film makers

• Usage of the accessories

• Facts and tricks

• Animal behavior

• Interaction with the wildlife experts and locals

• Techniques of wildlife photography

• Tiger photography in the wild

• Bird photography

• Micro photography

• Action photography

• Light and composition

• Photo processing

• Usage of the software

• Carriers in wildlife photography

Diploma in Flight Operations and Radio Telephony

Duration : 12 months

TIM has a tie-up with ATC-Communication, Netherlands which is a specialist in ICAO Radio Telephony training (RT) and therefore a JAR registered training facility for RT lessons and exams. RT (practical training) and Communications (Theoretical part) are part of the JAA Syllabus for pilots. ATC Comm also provides Radiotelephony courses to ground staff communicating with Air Traffic Control. ATC-Comm provides courses with professional instructors with an Air Traffic Control background. TIM's RT course is conducted using internet model for six students in a batch and instructor delivering lectures from Netherlands.

RT Course is a part of Flight Operations Diploma.

A flight dispatcher is the unseen, unsung hero behind the scenes. Passengers do not even realize that a flight dispatcher exists. But he is the most important person who sees that the flight takes off & lands safely. An aircraft dispatcher shares equal & joint responsibility with the pilot in command for the safety & operational control the flight. He authorizes, regulates, controls and terminates aircraft flights in of accordance with company & governmental regulations & policies to ensure safety. He reviews & evaluates weather information to determine potential flight safety. Hazards & to select the preferred & most economical route of flight . He prepares & signs the dispatch release which is a legal document providing authorization for the flight to depart. He authorized to delay, divert, or cancel a flight if unsafe conditions pose a threat to the safety of the aircraft, passengers, cargo or flight. He monitors weather conditions, aircraft, passengers, cargo or flight. He monitors weather conditions, aircraft position reports, aeronautical navigation charts & aircraft radio calls to evaluate the progress & safety of the flight.

The Indian aviation industry is flying high with the entry of a number of new domestic airlines. This boom has caused the demand for flight dispatchers to increase manifold. To cater to this urgent demand, TIM has launched the flight dispatcher’s course. This will prepare the student to gain entry as flight dispatchers in domestic & international airlines & pass the DGCA examination.

This course is listed in Avaition Training Directory of ICAO
Syllabus
Includes General Navigation, Flight Planning, Radio aids & instruments, Metrology, Air Regulation, Communications, Crew Administration, and Specifications etc.

Eligibility
Science graduate with Physics & Mathematics (Minimum 50% Marks in HSC for both the subjects) & a good understanding of written English & World Geography.

Job Opportunities

Flight dispatchers in domestic & international airlines.

Advance Diploma in Tourism Management

Duration : 8 months

ADVANCE DIPLOMA IN TOURISM MANAGEMENT
Tourism is an integrated part of the travel industry and one of the most upcoming sectors. Tourism has emerged as one of the fastest growing industries, contributing to 10% of the world economy making it the largest service industry globally in terms of gross revenue as well as foreign exchange earnings. The most significant feature of tourism is the capacity to generate large scale employment opportunities. Another important feature of tourism is that it contributes to national/international integration of the people living in different regions/countries with diverse cultures and languages. This course will help in understanding the various aspects of the Tourism industry and also gain knowledge about Specialty tourism.

Course Content

• Tourism Management

• Tour costing

• Wine tourism

• Cheese tourism

• Spa Tourism

• Destinations

• Communication skills

Eligibility
10+2 with a good understanding of written and spoken English.

Job Opportunities
Executives in Tour operator organizations, organization dealing with special tours, Spas, destination specialists, tourist offices and other tourism related agencies, Tour escorts, tour guides, etc.

Diploma in Travel Technology

Duration : 4 Months

DIPLOMA IN TRAVEL TECHNOLOGY
Travel technology is a term used to describe applications of Information Technology (IT), or Information and Communications Technology(ICT), in travel, tourism and hospitality industry. Travel technology is increasingly being used to describe systems for managing and monitoring travel, including travel tracking and flight tracking systems. This course deals with understand CRS & GDS, how anyone can book airline tickets, hotel reservation, tours, car rentals, etc online, how fares are filed in the GDS systems and departure control systems. This course is beneficial to students who have done preliminary travel courses or those who are already working in the travel industry.

Course Content

• Understanding Airline CRS

• Understanding GDS

• Online Travel Agency

• Online Fare Management

• Departure Control System

• Online Products for Travel Industry

Eligibility
Minimum 10+2 or equivalent. Diploma in any aviation/travel course.

Job Opportunities

Reservation& counter executives in Travel agencies. Traffic assistants, revenue accountants & Prorators in Airlines. Airport operations executives, check-in and ticketing agents at the Airport, GDS and Travel Technology companies

Diploma for Security Supervisor

Duration : 1 year

DIPLOMA FOR SECURITY SUPERVISOR
TIM has a tie-up with Annamalai University to offer this distance learning program which has the approval of the Distance Education Council, New Delhi. This one year course is useful for students who want to learn about security & disaster management.

Syllabus

• Concept of Security

• Uniform & Rule/Act of 2005

• Leadership for Security

• Disaster Management

Eligibility
Minimum 10+2 or equivalent. A good understanding of written English.

Diploma in Cargo Handling & Air Ticketing

Duration : 1 year

DIPLOMA IN CARGO HANDLING & AIR TICKETING
TIM has a tie-up with Annamalai University to offer this distance learning program which has the approval of the Distance Education Council, New Delhi. This one year course is a blend of Cargo handling and air ticketing which will give the student overall knowledge of both travel & cargo fields.

Syllabus

• Communication Skill for Cargo/Air-ticketing

• Computer Basics & Aviation Geography

• Basics of Cargo Handling

• Basics of Air Ticketing

• Air Travel & Freight Cost Calculations & Regulations.

Eligibility
Minimum 10+2 or equivalent. A good understanding of written English.

Job Opportunities
Counter executives, sales & marketing executives, clearing & forwarding agents, airport duty officers, freight forwarders, distribution / logistics manager, Port manage, Rail operations manager, Transportation manager – passenger services, transportation planner, warehouse manager, Customer service coordinator, operations agent, export / import sea freight coordinator, fleet & facilities manager, logistics operations manager etc. Reservation, counter and Sales & Marketing executives in Travel agencies. Traffic assistants, revenue accountants & Prorators in Airlines. Airport operations executives, ground handling executives, check-in and ticketing at the Airport.

Diploma in Revenue Accounting

Duration : 2 months

DIPLOMA IN REVENUE ACCOUNTING
The basic purpose of an airline revenue accounting system is to manage the control, reporting, use and accounting of tickets, MCOs, excess baggage tickets and other ‘accountable’ documents. In doing so, it should be accurate and flexible, and provide maximum efficiency in processing ticket data, and posting and billing accurate values. It should validate all transactions, and initiate recoveries where under-collections or errors have occurred. It should minimize opportunities for fraud, and identify circumstances in which a fraud may have taken place. It must deliver fast, accurate passenger revenue and segment data to management and management information systems. TIM has devised a course covering these subjects and is ideal for those who join Airline Revenue Accounting companies.

Eligibility
Minimum 10+2 or equivalent. A good understanding of written English,

Job Opportunities
Executives in Airline Revenue Accounting companies.

Diploma in Air Cargo

Duration : 4 Months

DIPLOMA IN AIR CARGO
Cargo traffic is the deglamourized counterpart of passenger traffic. But it is cargo transportation that forms the core of trade – domestic or international, export or import. Air & sea transportation form the bulk of carriage of cargo. Few decades ago, only mail & a few other items were sent by air. Bulk voluminous cargo was sent by ship. But times have changed now. Almost anything can be carried by air – live animals, valuable cargo, human remains, etc. On the international scene, the air cargo industry is expected to grow at an average rate 8-10% within the next 10 years. With the entry of MNC’s in the country, the courier industry is on the threshold of a boom. People have become very time conscious & with fierce competition, it is a known fact that timely delivery & prompt, efficient service is the key to success.

Course content
• Industry Organisations & Regulations

• Aviation Geography

• Use of Cargo Guides

• Aircraft Configuration & ULD devices

• IATA Cargo Agent & Cargo Agency Operation

• Air Cargo Rates & Transportation charges

• AWB completion

• Handling Facilities & Procedures

• Air Cargo acceptance & booking

• Cargo Automation

Eligibility
Minimum 10+2 or equivalent. A good understanding of written English, world geography & basic mathematics & good communication skills

Job Opportunities
Counter executives, sales & marketing executives, clearing & forwarding agents, airport duty officers, freight forwarders, distribution / logistics manager, Port manage, Rail operations manager, Transportation manager – passenger services, transportation planner, warehouse manager, Customer service coordinator, operations agent, export / import sea freight coordinator, fleet & facilities manager, logistics operations manager etc.

Diploma in Hospitality Management

Duration : 4 months

DIPLOMA IN HOSPITALITY MANAGEMENT
Perhaps no other industry has been so dramatically affected by innovation & growth as the hospitality industry. Business & leisure travel, both domestic & international is growing steadily creating an increased demand for hotel rooms all over the world. Over the last two decades, rapid change has occurred due to technological advancements. Today’s changing lifestyles, attitudes & tastes have given rise to umpteen variations of the basic hospitality theme. Now travelers can choose from health spas, beach resorts, sports resorts, safari camps, mountain cabins, tents, caravans, country inns – the list is almost endless. If current trends are anything to go by, the hospitality industry will become even more diversified in the future. The increasing demand for hotels all over the world has given rise to innumerable career opportunities in the hospitality industry. As the industry gains greater respectability & recognition, it will attract more than its fair share of qualified young people seeking to see the world & enjoy the sight & sounds they are exposed to over the internet.

Syllabus
• CRM (Customer Relationship Management) : This module covers how to deal with different types of customers, effective communication skills, how to present a resume, interview techniques, mock interview, presentation & group discussions, sales technique & marketing principles.

• Hotel management : This module covers introduction to hospitality, front office operations, food & Beverage, Housekeeping, Back office operations, automation & Sales & Marketing.

Eligibility
Minimum 10+2 or equivalent. A good understanding of written English, world Geography & basic mathematics. This is a service-oriented industry requiring a willingness to serve. An outgoing personality; organizing & administrative ability; communication skills; ability to motivate staff; interest in people & their creature comforts; some practical skill; good health & stamina; ability to work under pressure; common sense; tact & a sense of humor can go a long way in this field. Self- discipline, initiative & leadership ability are also essential attributes of hotel industry personnel.

Job Opportunities
Front office assistants, lobby / guest relation executives, executive housekeepers, restaurant managers & captains at hotels. Besides working in hotels, the hotel management diploma or degree holders have the following options: Restaurant Management / fast food joint management, Club Management / Recreation & Health centre management, Cruise Ship Hotel Management, Hospital Administration & Catering, Institutional & Industrial Catering, Airline Catering & Cabin Services, Manufacturers & Suppliers Of Hostel & Restaurant Equipment & Services, Hotel & Catering Institutes, Hotel & Tourism Associations, Catering Departments in bank & insurance houses, with government owned catering departments, for example railway, armed forces, ministerial conventions, etc., in food, confectionery, beverage production industries.

Diploma in Tour Planning

Duration : 5 months

DIPLOMA IN TOUR PLANNING
Tourism is an integrated part of the travel industry and one of the most upcoming sectors. Tourism has emerged as one of the fastest growing industries, contributing to 10% of the world economy making it the single largest service industry globally in terms of gross revenue as well as foreign exchange earnings. The most significant feature of tourism is the capacity to generate large scale employment opportunities. Another important feature of tourism is that it contributes to national/international integration of the people living in different regions/countries with diverse cultures and languages. This course will help in understanding the various aspects of the Tourism industry.

Course content
• Tourism Organizations & different types of tourism

• Tourism infrastructure & management

• Economic & social Importance of tourism & Eco tourism

• History, culture & heritage of India, India as a destination

• Tourism circuits in India, Travel formalities within India

• International tourist attractions

• Latest trends & career opportunities in the tourism industry.

Eligibility

10+2 with a good understanding of written and spoken English

Job Opportunities
Executives in Tour operator organizations, tourist offices and other tourism related agencies, Tour escorts, tour guides, etc.

Diploma in Ramp Handling

Duration : 2 months

DIPLOMA IN RAMP HANDLING
Ramp Handling as the name suggests deals with the operations that take place when the aircraft is on ground. The operation involves lot of planning, management as well as technical expertise. Moreover, most of the activities are governed by various regulations and hence documentation is also involved. Safety is the biggest challenge in the entire operations. This course will provide an understanding of the intricacies of the complex airside environment with a view to achieving higher operational efficiency and safety in airside operations and management. It will provide relevant technical knowledge, insights, awareness of international requirements, and strategies. This course is ideal for those who aspire to become Ramp Operators in Airlines.

Course content
• Airport Layout, Ramp Area & Ramp Markings

• Overview of Airside Operation

• Infrastructure at Ramp

• In-flight Catering , Cargo Handling & Cleaning of Aircraft Cabin

• Pest, Animal and Bird Control

• Ground Movement Control

• Fuelling

• Airside Security & Fire Safety Requirements

Eligibility
10+2 with a good understanding of written and spoken English

Job Opportunities
Ramp operators at the airport with various airlines

Diploma in Ground Handling

Duration: 2 months

DIPLOMA IN GROUND HANDLING
Ground handling is a very important function at the airport. It is imperative that airline customer service agents are thoroughly trained to handle passengers and baggage to the satisfaction of their customers. Keeping in mind the great demand for Customer service agents, TIM has designed this course in Ground Handling.

Course content
• Communication skills – module covers Geography, codes used in travel industry, Travel formalities, Baggage rules, Reservation procedures, Fare construction & Ticketing and Travel Agency Management.

• Passenger handling functions and operations – This module deals with check-in procedures, handling of special passengers, emplanement & deplanement policies.

• Baggage limitations –This module deals with baggage rules & regulations

• Safety & Security regulations – This module deals with abnormal & emergency procedures, dangerous goods regulations and load control consequences.

Eligibility
10+2 with a good understanding of written and spoken English

Job Opportunities
Airline customer service representatives, Airport passenger service agents, Customer handling agents, etc. at the airport.

Advance Diploma in Aviation, Tourism & Hospitality

Duration : 12 months

ADVANCE DIPLOMA IN AVIATION, TOURISM & HOSPITALITY MANAGEMENT
In addition to syllabus of Advanced Diploma in Aviation & Tourism Management, more modules have been added in this course. The additional modules will have subjects like - International Airline & Travel management, customer Relationship management Galelio CRS, Tourism & hospitality. Hospitality syllabus includes Front Office Management, F & B Management House Keeping & Back Office.

Syllabus

• International Airline & Travel management module covers Geography, codes used in travel industry, Travel formalities, Baggage rules, Reservation procedures, Fare construction & Ticketing and Travel Agency Management.

• CRM (Customer Relationship Management) module covers how to deal with different types of customers, effective communication skills, how to present a resume, interview techniques, sales techniques & marketing principles.

• Computerized Reservation System (CRS) Galileo module covers how to check time-table availability of flights, creating a PNR, special requests, display of fares, hotel reservations & car rental bookings.

• Tourism management : This module covers Tourism Organizations, different types of tourism, history, culture & heritage of India, India as a destination, and Tourism circuits in India, travel formalities with India, international tourist attractions, Latest trends & career opportunities in the tourism industry. Hospitality : This module includes Front Office Management, F&B Management, House keeping & Back Office

Eligibility
Minimum 10 + 2 or equivalent. A good understanding of written English, World Geography and basic mathematics.

Job Opportunities
Reservation, counter and Sales & Marketing executives in Travel agencies. Traffic assistants, revenue accountants & Prorators in Airlines, Airport operations executives, ground handling executives, check-in and ticketing agent at the Airport. Tour operators, tourist offices and other tourism related agencies. Accounting executives in travel agencies, airlines, hotels, cargo & Courier agencies.

Advance Diploma in Aviation & Hospitality Management

Duration : 9 months

The travel industry is one of the largest employers of manpower offering a range of opportunities from low to highly paid jobs. To be successful in this service oriented trade, it is essential to have the necessary skills and up-to-date knowledge. TIM has devised a detailed curriculum for this course which will give the student a dual advantage of gaining knowledge useful either in a travel agency or as ground staff at the airport. The CRS system is used widely in all travel agencies / airlines and will give the student an added qualification during placements. Though there are varied occupations, there is one common denominator service. To be able to give the best service, students must have confidence and product knowledge. To inculcate confidence and interpersonal skills in the students, we have developed a CRM (Customer Relationship Management) module which is given absolutely free. This module trains students on how to deal with different types of customers and enhance their communication and interpersonal skills. Perhaps no other industry has been so dramatically affected by innovation & growth as the hospitality industry. Business & leisure travel, both domestic & international is growing steadily creating an increased demand for hotel rooms all over the world. Over the last two decades, rapid change has occurred due to technological advancements. Today’s changing lifestyles, attitudes & tastes have given rise to umpteen variations of the basic hospitality theme. Now travelers can choose from health spas, beach resorts, sports resorts, safari camps, mountain cabins, tents, caravans, country inns – the list is almost endless. If current trends are anything to go by, the hospitality industry will become even more diversified in the future. The increasing demand for hotels all over the world has given rise to innumerable career opportunities in the hospitality industry. As the industry gains greater respectability & recognition, it will attract more than its fair share of qualified young people seeking to see the world & enjoy the sight & sounds they are exposed to over the internet.

Syllabus

The additional modules will have the subjects as under.

• International Airline & Travel Management module covers Geography, codes used in travel industry, Travel formalities, Baggage rules, Reservation procedures, Fare construction & Ticketing and Travel Agency Management.

• Computerized Reservation System (CRS) Galileo module covers how to check time-table and availability of flights, creating a PNR, special requests, seat requests, display of fares, hotel reservations & car rental bookings.

• CRM (Customer Relationship Management) module covers how to deal with different types of customers, effective communication skills, how to present a resume, interview techniques, sales techniques & marketing principles.

• Hotel Management This module covers introduction to hospitality, front office operations, food & Beverage, Housekeeping, Back office operations, automation & Sales & Marketing.

Eligibility
Minimum 10+2 or equivalent. A good understanding of written English, world Geography & basic mathematics.

Job Opportunities
Reservation, counter and Sales & Marketing executives in Travel agencies. Traffic assistants, revenue accountants & Prorators in Airlines. Airport operations executives, ground handling executives, check-in and ticketing at the Airport.
Hotel Management, Hospital Administration & Catering, Institutional & Industrial Catering, Airline Catering & Cabin Services, Manufacturers & Suppliers Of Hostel & Restaurant Equipment & Services, Hotel & Catering Institutes, Hotel & Tourism Associations, Catering Departments in bank & insurance houses, with government owned catering departments, for example railway, armed forces, ministerial conventions, etc., in food, confectionery, beverage production industries.

Advance Diploma in Aviation & Tourism Management

Duration : 9 months

ADVANCE DIPLOMA IN AVIATION & TOURISM MANAGEMENT
In addition to syllabus of Advanced Diploma in Aviation Management, 2 modules have been added in this course, viz. Tourism & Travel Accountancy. Tourism is an integrated part of the travel industry and one of the most upcoming sectors. Travel Accountancy will enhance the accounting skills of the students. It is also beneficial to those students in the accountancy line to gain knowledge about travel agency accounting & reporting.

Syllabus

The additional modules will have the subjects as under.

• Tourism Management module covers Tourism Organizations, different types of tourism, Tourism infrastructure & management, Economic & social Importance of tourism, Eco tourism, history, culture & heritage of India, India as a destination, Tourism circuits in India, Travel formalities within India, International tourist attractions, Latest trends & career opportunities in the tourism industry.

• Travel Accountancy module covers Introduction to Travel accounting, Preparation of credit notes, invoices and other vouchers, Maintenance of various books of accounts, Preparation of airline reports, Accounting & reconciliation, Preparation of MIS, P&L and balance sheet, accounting standards as per ICAI & Revenue accounting.

Eligibility
Minimum 10 + 2 or equivalent. A good understanding of written English, World Geography and basic mathematics.

Job Opportunities
Reservation, counter and Sales & Marketing executives in Travel agencies. Traffic assistants, revenue accountants & Prorators in Airlines, Airport operations executives, ground handling executives, check-in and ticketing agents at the Airport. Tour operators, tourist offices and other trourism related agencies. Accounting executives in travel agencies, airlines, hotels, cargo & Courier agencies.

Diploma in Reservation & Ticketing

Duration : 6 months

Diploma in Reservation & Ticketing
Travel is a business and so demands certain technical skills and product knowledge. TIM has devised a detailed curriculum for this course which includes International Airline & Travel Management, Computerized Reservation System (CRS) Galileo. This will give the student a dual advantage of gaining knowledge useful either in a travel agency or as ground staff at the airport. The CRS system is used widely in all travel agencies / airlines and will give the student an added qualification during placements. Though there are varied occupations, there is one common denominator service. To be able to give the best service, students must have confidence and product knowledge. To inculcate confidence and interpersonal skills in the students, we have developed a CRM (Customer Relationship Management) module which is given absolutely free. This module trains students on how to deal with different types of customers and enhance their communication and interpersonal skills.

The travel industry is one of the largest employers of manpower offering a range of opportunities from low to highly paid jobs. To be successful in this service oriented trade, it is essential to have the necessary skills and up-to-date knowledge.

Course Content
• International Airline & Travel management module covers Geography, codes used in travel industry, Travel formalities, Baggage rules, Reservation procedures, Fare construction & Ticketing and Travel Agency Management.

• Computerized Reservation System (CRS) Galileo module covers how to check time-table and availability of flights, creating a PNR, special requests, seat requests, display of fares, hotel reservations & car rental bookings.

• CRM (Customer Relationship Management) module covers how to deal with different types of customers, effective communication skills, how to present a resume, interview techniques, sales techniques & marketing principles.

Eligibility
Minimum 10+ 2 or equivalent. A good understanding of written English, World Geography and basic mathematics.

Job Opportunities
Reservation, counter and Sales & Marketing executives in Travel agencies. Traffic assistants, revenue accountants & Prorators in Airlines. Airport operations executives, ground handling executives, check-in and ticketing at the Airport.