Professional Certificate in Remote Infrastructure Management (PCRIM) - Remote Infrastructure Management solution goes beyond 24x7 monitoring to include proactive problem identification and resolution. Root cause analysis helps to identify and automatically fix problems before performance is affected.Our remote infrastructure management team/solutions fix problems such as restarting servers and the applications that reside on them without human intervention. CTSC’s remote infrastructure management solution can also automatically dispatch on-site service providers to address high priority issues. By automating corrective actions, IT organizations decrease problem resolution time and improve system availability.
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