Trade-wings Institute of Management, Mumbai is offering Diploma in Ground Handling . In this section, learn about the Diploma in Ground Handling course at Trade-wings Institute of Management, Mumbai
Duration: 2 months
DIPLOMA IN GROUND HANDLING
Ground handling is a very important function at the airport. It is imperative that airline customer service agents are thoroughly trained to handle passengers and baggage to the satisfaction of their customers. Keeping in mind the great demand for Customer service agents, TIM has designed this course in Ground Handling.
Course content
• Communication skills – module covers Geography, codes used in travel industry, Travel formalities, Baggage rules, Reservation procedures, Fare construction & Ticketing and Travel Agency Management.
• Passenger handling functions and operations – This module deals with check-in procedures, handling of special passengers, emplanement & deplanement policies.
• Baggage limitations –This module deals with baggage rules & regulations
• Safety & Security regulations – This module deals with abnormal & emergency procedures, dangerous goods regulations and load control consequences.
Eligibility
10+2 with a good understanding of written and spoken English
Job Opportunities
Airline customer service representatives, Airport passenger service agents, Customer handling agents, etc. at the airport.
Note: The above courses are picked automatically by the website for indicative purpose only. However, students are requested to check with the University for the similarity of the course or for any other information in regard to the course.
Syllabus presented on this page is indicative and for general information only. The syllabus / course information listed may not be exhuastive. Students / Visitors are advised to contact the University directly for the official, detailed and accurate Syllabus, Transcripts and other information. List of course names mentioned here is partial and are not comprehensive and the institution would be offering many other courses than those mentioned on this page.
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