Certification Office Management (COM) - This certificate program in office management teaches participants business etiquette and protocol, business writing, time management, effective planning, filing, computer skills and communication skills. Throughout this program, working professionals learn how to use the telephone effectively, become confident and effective leaders, conduct interviews with potential employees and manage time and planning. These professional certifications often require 60 hours in a classroom, which will likely be broken down into weekly 4-hour sessions and a final examination. Topics are separated into four modules: interpersonal skills, management skills, computing skills and applications development.Office managers are responsible for a number of employees, and often have a direct effect on an organization's overall performance. These professionals help managers perform their work efficiently, and effectively supply correct information to other workers at various levels. An office management professional certification will improve students' level of understanding and qualify them for more responsibilities and opportunities.
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