Himalayan University, Itanagar

Master of Science (MSc Call Center Communication), Himalayan University, Itanagar

Mode of Learning:

Full Time

Course Level:

Masters Degree

Course Duration:

2 Years
 

Course Description:

Himalayan University, Itanagar is offering Master of Science (MSc). In this section, learn about the Master of Science (MSc) course at Himalayan University, Itanagar

Master of Science (MSc Call Center Communication),Himalayan University

The ever-growing number of call centers or contact centers in the business process outsourcing sector of India and abroad, urgently requires a large number of business communication professionals, customer care experts, customer service representatives, and client-convincing executives, customer service supervisors, etc. every year. This two-year course offering the degree of master of science in call center communication creates such professionals, who can efficiently augment the overall productivity, profitability, and healthy public relations of the concerned call centers.Lavish curriculum of this course covers areas of components of effective and productive communication; optimal communication techniques; telephone etiquette; sales & marketing techniques and professionalism; customer relations skills; rapport building; conflict resolution; time management; negotiation tactics; and customer objectives and satisfaction.

Eligibility

B.Sc. (Relevant Field)

 
 

Note: The above courses are picked automatically by the website for indicative purpose only. However, students are requested to check with the University for the similarity of the course or for any other information in regard to the course.

Syllabus presented on this page is indicative and for general information only. The syllabus / course information listed may not be exhuastive. Students / Visitors are advised to contact the University directly for the official, detailed and accurate Syllabus, Transcripts and other information. List of course names mentioned here is partial and are not comprehensive and the institution would be offering many other courses than those mentioned on this page.

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