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HOTEL HOUSEKEEPING:A TRAINING (English) 3rd Edition by Sudhir Andrews

  • ISBN: 9781259004988
  • Authors: Sudhir Andrews
HOTEL HOUSEKEEPING:A TRAINING (English) 3rd  Edition by Sudhir Andrews
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Author: Sudhir Andrews
Language: English
Length (Pages): 376 Pages
Publisher: McGraw Hill Education (India) Pvt Ltd

Publication Year
Edition:3rd Edition
Exam:Hotel Management
ISBN: 9781259004988

Table of Contents
Part 1: Overview

1 Types of Hotels
2 Hotel Chain Associations
3 Organisation of a Hotel
4 Types of Rooms

Part 2: Organisation of Housekeeping Department

5 Layout of the Housekeeping Department
6 Organisation of the Housekeeping Department
7 Competencies of a Housekeeping Professional

Part 3: Housekeeping Administrative Duties

8 The Executive Housekeeper

Part 4: Housekeeping Floor Procedures

9 The Floor Pantry
10 Preparing a Room Report
11 Other Floor Procedures

Part 5: Guest Room Cleaning Procedures

12 Layout of a Guest Room
13 Rules on a Guest Floor
14 The Maids Cart
15 Cleaning a Room

Part 6: Housekeeping Control Desk

16 Housekeeping Control Desk

Part 7: The Linen and the Uniform Rooms

17. The Linen and the Uniform Rooms

Part 8: Public Area Cleaning

18 Introduction to Public Areas
19 Role of a Public Area Supervisor
20 Public Area Cleaning Workflow

Part 9: Cleaning Knowledge and Practice

21 Housekeeping Equipment
22 Cleaning Methods
23 Cleaning Agents
24 Pest Control
25 Control of Odours

Part 10: Laundry Services

26 Organisation of the Laundry Departmen
27 Laundry Process Flow
28 Stain Removal

Part 11: Other Housekeeping Knowledge

29 Textiles
30 Horticulture
31 Safety in Housekeeping
32 Security in Housekeeping


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