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Fundamentals of Retail Banking: Questions in Multiple Choice (English) by O P Agarwal

  • ISBN: 9789350513002
  • Authors: O P Agarwal
Fundamentals of Retail Banking: Questions in Multiple Choice (English) by O P Agarwal
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Fundamentals of Retail Banking: Questions in Multiple Choice (English)

Author: O P Agarwal
Language: English
Length (Pages): 292 Pages
Publisher: Himalaya Publishing House

Publication Year 2012
Edition:
Exam:
ISBN: 9789350513002

Table of Contents
1. Retail Banking
2. Role of Retail Banking
3. Applicability of Retail Banking Concepts
4. Customer Requirements
5. Product Development Process
6. Credit Scoring and Risks
7. Important Retail Asset Products
8. Credit and Debit Cards
9. Remittance Products
10. Marketing of Retail Banking Services
11. Delivery Channels in Retail Banking
12. Delivery Models in Banks
13. Customer Relationship Management (CRM)
14. Banking Codes and Standard Board of India (BCSBI)
15. Technology in Retail Banking
16. Non-Performing Assets/Registration of Documents
17. Securitisation − Mortgage Backed Securities
18. Cross Selling Opportunities and Other Services
19. Lender`s Appraisal Procedure
Answers to Multiple Choice Questions

 

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